Privacy Policy

Last updated: 5 June 2026

This policy explains how Chayue Tea (“we”, “us”) handles information when you visit chayuetea.nl or contact us. We operate a bubble tea shop at Lange Elisabethstraat 35, 3511 JB Utrecht, Netherlands.

Who is responsible?

Chayue Tea
Lange Elisabethstraat 35, 3511 JB Utrecht, Netherlands
Email: info@chayuetea.nl

What this website does

Our site is a marketing and information website. It shows our menu, location, opening hours, and links to Instagram and Google Maps. We do not sell drinks through this website and we do not operate a customer account or checkout on the site.

Information we may process

When you visit the site: Our hosting provider may log technical data such as IP address, browser type, pages viewed, and time of visit. This is common for security and performance.
When you email us: If you contact us at info@chayuetea.nl or careers@chayuetea.nl, we receive your email address, message, and any information you choose to include.
When you use external links: If you open Instagram, Google Maps, or other third-party services, their own privacy policies apply.

Cookies and similar technologies

When you visit our website, a cookie banner lets you accept or reject non-essential cookies. Analytics and marketing tools load only after you accept. You can change your choice at any time via Cookie settings in the site footer.

Analytics and marketing (only if you accept):

Google Tag Manager (GTM-MZN55ZV5) — manages when and how other tracking scripts load.
Google Analytics 4 (G-Q7MS4JZ29D) — helps us understand how visitors use our site (pages viewed, session duration, device type).
Meta Pixel (991328220415262) — lets us measure the results of our Facebook and Instagram ads.

You can withdraw your consent at any time via Cookie settings in the site footer, or by clearing your browser's local storage or cookies for this site. You can also opt out directly via Google Analytics opt-out and Meta ad preferences.

Essential storage (for example, remembering your cookie preference or that you closed a promotional banner) is used without consent as it is strictly necessary to operate this notice. We do not sell your personal data. Data may be processed by Google and Meta in or outside the EU, under their own terms and safeguards.

Why we use your information

To run and secure the website
To answer your questions or job enquiries
To measure site usage and advertising performance (only with your cookie consent)
To comply with legal obligations where applicable

Legal basis (GDPR)

Where EU data protection law applies, we rely on legitimate interests to operate the website and respond to enquiries. Analytics and marketing cookies are used only with your consent, which you may withdraw via Cookie settings in the site footer.

How long we keep data

Server logs are kept only as long as needed for security and troubleshooting. Emails are kept as long as needed to handle your request and for ordinary business records, unless you ask us to delete them sooner where the law allows.

Your rights

Under the GDPR you may have the right to access, correct, delete, or restrict processing of your personal data, and to object or lodge a complaint with your local supervisory authority (in the Netherlands: Autoriteit Persoonsgegevens). Contact us at info@chayuetea.nl to exercise these rights.

Children

This website is not directed at children under 16. We do not knowingly collect their data through the site.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.